EY Associate - Experience Management 

Philippines, Taguig 

959728441

Your key responsibilities
Skills and attributes for success
• Work with GDS Service Delivery teams to create optimized resource portfolios/resource allocation plan on classified accounts/clients.
• Proactively identify staffing challenges and provide customized scheduling solutions and ensure staffing guidelines are consistently followed within the resource management and Service Delivery teams.
• Optimize resource utilization through effective scheduling strategies and ensure that the resource schedules are timely and accurately updated on the scheduling tools.
• Training and development of EM associates as well as supervising and reviewing the execution of resource management and deployment procedures carried out by EY GDS Associates/advanced associates.
• Identifying and prioritizing opportunities for process improvement/re-engineering.
• Develop a strong business continuity framework for self and team.
• Stake holder management and presentation skill, scheduling conflict resolution skill

To qualify for the role, you must have
• Graduates with 3-4 years of post-qualification experience, preferably on resource management, scheduling and staffing concepts. • Exposure of short term and long-term resource planning would be an added advantage.
• At least 1 year of experience in supervising a team will be preferred.
• Workforce/Resource Management professional with expertise in scheduling, staffing and resource planning concepts.
• Quick decision-making ability to accommodate real time staffing changes/requests.
• For internal movements within EY
o Graduates with min 3-4 years of post-qualification experience with at least 2 years with EY.
o Minimum rating on 3 in the last two appraisal cycles with no PIP/other performance challenges in the last 1 year.Ideally, you’ll also have
• Strong execution skills with focus on meeting timelines and delivering highest quality service.
• Excellent verbal and written communication skills.
• Strong working knowledge of MS Excel, Word and PowerPoint.
• Excellent teaming and interpersonal skills.
• Strong time management and analytical skills.
• Stakeholder/client management experience.
• Positive attitude and ability to excel under tight timelines.
• Ability to identify staffing challenges and provide proactive solutions.
We want people who understand the challenges of working in a professional services environment and are focused on achieving and delivering the best for our clients.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.