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Job Responsibilities:
Collaborate with Divisional Information Security Office teams to ensure they have the tools necessary to support their customers
Participate in functional communities of practice to ensure consistency across Information Security Office teams
Develop and manage organization’s knowledge management tools
Improve and document critical business processes
Be a champion for the adoption of Agile principles
Be knowledgeable about Capital One’s Information Security offerings, policies, procedures and standards
Provide support on agenda and materials development and execution of Information Security Office and Department meetings and events
Day to day oversight of multiple processes and Information Security Office groups: monitor, report, and plan process improvement or redesign initiatives; identify process improvement opportunities and implement them through collaboration with other groups; make final recommendations for approval on changes.
Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership; review data for trends and gaps in the process that may require additional review.
Maintain formal process documents (e.g. procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams).
Provide customer service and training to internal customers on specific processes they manage; may deliver presentations, including up to the executive level.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 3 years of Project Management experience
At least 3 years of experience managing, consulting, auditing, or working in the fields of information security, technology, or risk management
Preferred Qualifications:
Bachelor’s Degree
4+ years of Project Management experience
Strong communication and collaboration skills
Strong problem solving and influencing skills
Work experience achieving results with complex projects
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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