SAP Expert/ Senior SAP Basis Generalist f/m/d 

Germany, Baden-Württemberg 

956657613

What you`ll do

In this role, you will:

• Be responsible for optimizing and improving various Application systems and handle outages, e.g. NetWeaver & Non-NetWeaver based applications, Containerized SAP Applications
• Lead, onboard new solutions into Technical Operations and execute First time requests for new solutions in the ECS portfolio as a combination of hands-on work and coaching of more junior colleagues
• Support troubleshooting in difficult customer situations of exceptional cases in a 3rd level support role as well as being involved in customer outages -This can include having to work on weekends or on-call
• Create knowledge transfer and technical documentation, including technical operational concepts, process flows, and guidelines will also be part of your role
• Be collaborating and aligning new concepts with international teams from within the organization and outside to ensure excellent customer satisfaction
• Be responsible for the technical management of strategic projects in the area of SAP NetWeaver & Non- NetWeaver based applications like BRIM, BOBJ, Cloud Connector, Web Dispatcher and for managing difficult customer situations

What you bring

• Minimum of 10 years of experience in a similar role
• Solid hands-on know-how with SAP technologies like SAP NetWeaver & Non- NetWeaver based applications like BRIM, BOBJ, Cloud Connector, Web Dispatcher
• Previous experience in installing and configuring SAP technology-based systems
• Experience with Linux and Windows operating systems
• Experience with SAP Gardener based Container Concepts, Technologies at Kubernetes & Application layer
• Self Motivation & Self driven to learn new Technologies, Application and build expertise independently
• Ability to lead efforts to simplify, document and disseminate Knowledge, guide to Automate to make the Applications scalable for Delivery
• Basic know-how around database, filesystem & network routing
• Capacity to continuously acquire new knowledge in an independent, proactive way
• Communication with customers on technical and operations topics, ability to handle escalated customer cases
• Troubleshooting in difficult customer situations
• Technical management of strategic projects in the area of SAP NetWeaver & Non- NetWeaver based applications like BRIM, BOBJ, Cloud Connector, Web Dispatcher
• Management of difficult customer situations
• Willingness to work on weekends and on-call
• English and German fluently
• Experience in handling arising Security Issues is of benefit