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EY GMS-Senior-SailPoint 
India, Karnataka, Bengaluru 
954838103

20.11.2024

Key Responsibilities

  • Should have experience on IdentityNow SaaS solution L2/L3 support
  • Will be responsible for applications onboarding
  • Facilitate project activities by managing risk and issue mitigations, establish project schedule, and manage change controls.
  • Partner with Product Management to ensure your team has clear tactical and strategic backlogs
  • Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt
  • Recruit, coach, develop, and motivate high performing engineers
  • Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions
  • Deep knowledge of SaaS products, agile processes (Preferably SCRUM) and workflows, and experience implementing them
  • Technical experience and fluency at the product/solution/architecture level, enabling easy discussions with engineers
  • An exceptional mentor and leader with a passion for continuous improvement
  • Experience in implementing /supporting at least two IAM engagements including application support (IdentityNow / other IAM)
  • Experience in technologies, such as Java, Ldap, RDBMS and Linux.
  • Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache)
  • Experience in development configuration of standard custom IAM integrations using java or other major scripting languages.
  • Experience in hands on development, estimations, sizing and custom IAM integrations.
  • Advanced documentation and presentation skills and well-versed with SDLC process.
  • Exposure to process frameworks and methodologies.
  • Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model.
  • Automating of manual tasks performed by administration team.
  • Customize, configure, and develop IdentityNow solution integrations using requirements and design and independently manage project deliverables to successful completion.
  • Troubleshoot IdentityNow Issues

Qualifications
Education

  • Bachelor or college degree in related field or equivalent work experience

Work Experience

  • 5-10 years’ experience

Skills Expertise:

  • IdentityNow managed support experience and application onboarding
  • Knowledge on Java, Scripting knowledge like PowerShell, Perl etc.
  • Good soft skills i.e., verbal & written communication, technical document writing etc.
  • Exposure to global security standards e.g., PCI, SOX, HIPAA etc.
  • Prior experience working in remote teams on global scale.
  • Customer orientation skills.

Certification:

  • SailPoint Certified IdentityNow Engineer (Good to have)

Work Requirements:

  • Willingness to be on call support
  • Willingness to work in 24*7 rotational shifts as required



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