Salesforce Technical Support Engineer - Italian speaking 

Ireland, Dublin 

95352127

Job Category

Job Details

• Comfortable interacting with all levels of customer and Salesforce management
• Ability to multi-task and perform effectively under pressure
• Critical thinking and problem solving
• Database and relational data structures
• Familiarity with database concepts and data management (RDBMS), JSON, and SQL
• Familiarity with system logging tools (Splunk, Sumologic) as well as system monitoring tools
• Familiarity with Object-Oriented design and core programming concepts
• Familiarity with REST and SOAP API
• Familiarity with both the front-end web tier (JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development) and back-end (Java, .Net, SQL) software development
• Fluent in English and Italian, second European language an advantage

• Understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.
• Large scale, multi-tenant production environments
• API Programming or Software Development
• Software Design Lifecycle
• Visualforce and Apex code experience
• CRM domain knowledge & any Salesforce Certifications
• Previous experience with Salesforce CRM and its technologies
• Certified Salesforce Administrator I
• Certified Salesforce Platform Developer I
• Lightning Web Components (LWC)
• Experience providing enterprise SaaS support

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