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The Edge + Platform Health + Standards Engineering team is hiring a Culture Program Manager to drive and support our Microsoft Quality Culture program. The program aims to empower every Microsoft team and employee to deliver high-quality products and services for our customers. At Microsoft, we know that customer trust depends on our ability to reliably support a broad set of mission critical workloads. Retaining, growing, and acquiring Azure customers depends on our cloud’s resiliency and reliability. The program has evolved and scaled in alignment with organizational priorities, customer needs, and Microsoft's all-up quality strategy. Our focus on Quality Key Results and Quality Critical Services has allowed the organization to learn and scale quality improvements for all services through the development and adherence to common engineering systems standards. The Quality Culture Program directly supports these technical and operational investments by driving behavior change and enabling strategic culture transformation.
The Culture Program Manager (PM) will lead will manage the Quality Culture Program and work closely with our Quality Champs community and Quality Council to evolve the program. The Culture PM will seek feedback from quality leaders to ensure charter is in alignment with FY quality priorities and OKRs and continue to improve operations of Quality Stars Program through quarterly retrospective feedback from quality leaders and program participants. The Culture PM will also conduct retrospective analysis on the impact of the Quality Culture Program elements and develop and implement change management plans if needed and/or to further evolve and scale the footprint and impact of the program.
Required Qualifications
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until June 11, 2024.
As a Culture Program Manager, you will be responsible for the following:
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