JPMorgan Program Manager Senior Associate 

United States, Delaware 

953054967

Within Firmwide Controllers, the Consumer and Community Banking Programsteam is responsible for defining, managing, governing, testing, and implementing the end-to-end change management agenda to facilitate readiness for Controllers to support new products. Activities that the teams are involved with can include impact assessments for all associated change initiatives, define / review business, and technology requirements with Finance & LOB stakeholders, create testing and implementation strategies, support end-to-end testing, document implemented changes to define new operating models, and provide post production support. With the complexity of the change agenda, the teams are required to partner with stakeholders across the organization, establishing relationships with the business, controllers, and technology.

As a Program Manager, Associate on the Consumer and Community Banking Program team, you will provide project management support for one or more projects Consumer & Community Bank Initiatives that are expected to span multiple years. The initiatives are related to finance integration of new products or new banking systems with financial processing and reporting applications.

Job Responsibilities:

• Provide leadership in defining and executing project deliverables, including business requirements, testing, Operating Model assessments, and implementation
• Identify project risks and issues, escalating issues and roadblocks to managers and stakeholders as needed
• Manage and partner with business/Finance on test strategies, test cases / scripts and raise and drive resolution of defects
• Define and manage implementation events, monitor the project outcomes post go-live, and remediate resulting issues
• Provide project updates on various forums, tailoring messages based on seniority of audience

Required Qualifications, Skills, and Capabilities:

• 4+ years of related professional experience as a Project Manager and / or Business Analyst
• Bachelor’s degree
• Experience with project delivery discipline, Agile discipline
• Strong analytical skills with ability to draw conclusions from complex data, define solutions with a control mindset, and effectively communicate them to project stakeholders
• Strong team-orientation, partnership, and leadership skills; experience working with and influencing key stakeholders in driving strategic decisions and preparing succinct presentations
• Highly disciplined, self-motivated, delivery-focused individual who can work in a high pressure & fast-paced environment
• Ability to quickly learn and assimilate business and technical knowledge
• Strong written and verbal communication skills, with ability to tailor messaging to various audiences
• Proficiency in MS Excel, MS PowerPoint, and MS Teams