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You will report directly to our Field Service Supervisor, and you'll work out of our
Plymouth, MN location.
In this role, you will impact the organization by effectively managing and leading a team of technical resources, ensuring the successful delivery of projects, and driving customer satisfaction. You will collaborate with cross-functional teams to align resources with project requirements, optimize resource allocation, and drive operational efficiency. Additionally, you will provide technical expertise and guidance to resolve complex technical issues, mentor and develop team members, and contribute to the continuous improvement of processes and procedures.
KEY RESPONSIBILITIES
Manage and lead a team of technical resources, ensuring the successful delivery of projects and customer satisfaction.
Collaborate with cross-functional teams to align resources with project requirements and optimize resource allocation.
Provide technical expertise and guidance to resolve complex technical issues and ensure the successful execution of projects.
Mentor and develop team members, fostering a culture of continuous learning and professional growth.
Contribute to the continuous improvement of processes and procedures to drive operational efficiency.
YOU MUST HAVE
High School Diploma or GED
3+ years of experience in managing technical resources or similar role.
Experience in the Building Automation industry (EBI, Security/DVM etc.)
Strong leadership and management skills.
Customer facing and excellent communication & interpersonal skills.
WE VALUE
Bachelor's Degree in a technical discipline or equivalent experience.
Project management experience.
Proven track record of successfully managing and leading teams.
Strong problem-solving and decision-making skills.
Ability to oversee projects from Planning through Completion
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.
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