Wells Fargo Senior Operations Specialist - Asset Lending 

United States, Texas, Irving 

951837366

About this role:

As the Senior Operations Specialist, you will be responsible for providing direct customer support and be the primary servicing contact for your portfolio of loans. You will also be responsible for booking and funding new loans, making modifications and processing participation settlements.

In this role, you will:

• Partner with group managers to design and implement strategic data to meet group or company goals for the asset-based lending group

• Perform complex statistical analysis and applies analysis to initiatives that support business strategies related to commercial loans

• Process broad based technical and business knowledge to anticipate emerging issues and provide subject matter expertise to less experience individuals

• Recommend subsequent strategies and business directions to improve customer satisfaction

• Manage or participate on large cross group projects, meet department service level agreements, and participate in operational enhancement meetings

• Make decisions on matters with some financial impact and risk and review moderately complex loan servicing documents

• Collaborate and consult with peers, colleagues, and managers to resolve issues, provide training, and achieve goals

Required Qualifications:

• 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years of commercial lending experience

• 2+ years of asset-based lending experience

• 2+ years of leadership or management experience

• Ability to track and monitor project progress, identify project, and process gaps, recommend controls, and communicate progress to senior business leaders

• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

• Ability to process transactions and perform research to resolve customer issues by navigating multiple computer systems, applications, and utilizing search tools to find information

• Ability to exercise independent judgment to identify and resolve problems

• Excellent verbal, written, and interpersonal communication skills

• Strong organizational, multi-tasking, and prioritizing skills

• Experience importing, exporting, and manipulating data using Microsoft Excel

Job Expectations:

• Ability to work additional hours and different shifts as needed

• Must be able to work at location listed on posting

• This position is not eligible for Visa Sponsorship

Posting Location

• Irving, Texas

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.