Applied Materials Product Line Manager – MDP/ALD SBU - E5 

United States, Arizona, Phoenix 

951084343

$148,000.00 - $203,500.00Austin,TX, Phoenix,AZ, Portland,OR, Santa Clara,CA

Field Service & Operations Alignment

• Act as the primary liaison between the MDP/ALD SBU and FSO teams.
• Address complex and chronic field issues as the key escalation point.
• Monitor and report on KPIs including cost, quality, delivery, and customer satisfaction.

Service Product & Contract Management

• Lead service agreement field support and manage contract execution.
• Collaborate with FSO to identify KPI gaps and downtime events to inform service product and cost-down roadmaps.
• Ensure execution and compliance of Service Agreement & Ramp Readiness (SARR).

Operational Performance & Strategy

• Oversee supply, logistics, quality, and cost metrics to meet operational goals.
• Drive continuous improvement initiatives across service and operations.
• Support S&OP planning and ensure supply chain readiness for service parts and upgrades.

Cross-Functional Collaboration

• Partner with product management, engineering, supply chain, and other functions to develop and execute operational strategies.
• Build strong cross-functional teams across geographies and external partners.

Qualifications:

• Bachelor’s degree in Engineering, Business, and/or Engineering Discipline.
• Must have a minimum of 8+ years of experience in semiconductor equipment industry.
• Preferred field service leadership and contract execution experience.
• Strong understanding of service operations, supply chain, and customer support.
• Excellent communication, collaboration, and presentation skills.
• Strong analytical, problem-solving, and continuous improvement mindset.
• Ability to lead cross-functional teams and influence without direct authority.

Full time

Assignee / Regular