Capital One Manager Program - Workforce Planning 

United States, Virginia, Richmond 

950098762

Manager, Program Manager - Workforce Planning

You will be responsible for managing the requisition approval process for an organization of ~6000 associates across multiple geographies and business domains. Additionally, you will provide workforce planning services for a subset of this population, partnering regularly with Finance and Technology leadership to develop quarterly headcount plans.

Responsibilities:

• Partners with Engineering Leaders, Chiefs of Staff, Recruiting, and Workforce Business Partners to ensure requisitions are in line with approved capacity and budget

• Managers workforce data hygiene

• Provides holistic updates to Chiefs of Staff and Workforce Business Partners regarding material changes to capacity

• Manages workforce data hygiene, regularly audits data to ensure accuracy, and provides regular updates

• Appropriately manages senior stakeholders and escalates capacity issues accordingly

• Translates budgeted roles/positions into workforce plans aligned to organizational health goals

• Ensures workforce/headcount plan is drafted with precision and is ready for executive presentations

• Influences workforce strategy based on knowledge of best practices around spans, layers, job-level mix, and geostrategy

• Creates executive presentations summarizing headcount plans and can influence more senior leaders/audiences

• Manages complex issues raised by engineering leaders to enable business critical changes to positions

• Reports on workforce/headcount plans to executive leaders in Card Tech+ organization

• Surfaces and resolves roadblocks to unlock hiring for all positions tied to workforce plan

• Supports workstreams and ad hoc projects autonomously, through partnership with cross functional teams and continuously enhances workforce planning processes

• Develops relationships within direct and extended team members to be able to act as an informed and helpful sounding board and thought partner.

The Successful Candidate Will:

• Demonstrate strong communications proficiency, including across teams and organizations, and have experience utilizing oral and written communication skills along with presentation skills.

• Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive issues to completion.

• Possess excellent organizational skills and the ability to be goal/execution-oriented

• Be able to react seamlessly to change in priorities and delivery focus

• Be self-motivated

• Be capable of balancing strategy and tactical delivery

• Execute a strategic approach to all things especially process and operations

Basic Qualifications:

• Bachelor’s degree

• At least 5 years of experience in Project Management

• At least 5 years of experience working in or partnering directly with HR/Finance

• At least 3 years of experience in Workforce Planning for organization of 1500+

• Expertise in either Google Sheets or Excel and familiarity with workforce modeling and/or financial forecasting

Preferred Qualifications:

• 7+ years of Project Management

• 4+ years of experience managing diverse operational functions, such as staffing, budgeting, executing high-level meetings and events

• 4+ years of experience driving organizational change and operational excellence

• 4+ years of experience writing communications and presentations for leadership and non-leadership audiences

• Experience with Google Looker Studio, Tableau, or Quicksight

Chicago, IL: $144,000 - $164,400 for Manager, Chief of Staff McLean, VA: $158,400 - $180,800 for Manager, Chief of Staff Richmond, VA: $144,000 - $164,400 for Manager, Chief of StaffThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.