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This job is responsible for handling more complex files and effectively preventing client escalations. Key responsibilities include assisting with client escalations and related issues, performing various production and support functions, and accurately entering data and assembling documents. Job expectations include monitoring and reviewing documentation against requirements, leveraging reporting to perform job functions, and performing work across multiple workstreams and systems.
Line of Business Job Description/Responsibilities:
An intermediate level position in a multi-skilled environment performing the process for extraction and capture while demonstration deep expertise in a multi-skilled environment within Retail Loan Check Processing. The position requires an individual who is production and quality focused and capable of working in a high volume and demanding continuous production environment. Responsibilities may include: basic level reporting, alpha and numeric data entry, reviewing and processing transactions for posting, sorting using electronic or mechanical equipment, reconciling, cross educating peers, performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service, effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. Associates will be fully trained in and aware of 5S and Lean Principles as well as Operational Control Risk and will be expected to routinely fully comply and exhibit behaviors consistent with 5S, Lean and Risk Mitigation. The individual must be a self-starter, able to be cross-trained on multiple pieces of equipment (high speed and low speed imaging capturing on OPEX machines), a team player, organized, and results oriented with exceptional work habits. Durability, flexibility in work schedule, and decision-making ability are also required. Position requires compliance with all Department policies and safety regulations. This position will work under the general supervision of the shift leader(s).
Sun-Thurs. 10:00 AM – 6:30 PM
Responsibilities:
Required Qualifications:
Skills:
High School Diploma / GED / Secondary School or equivalent
1st shift (United States of America)These jobs might be a good fit