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SAP HANA Technical Support Associate 
Canada, British Columbia, Vancouver 
94861827

15.07.2024

Doyoudemandyourleader forcompanies25 industriesrun

PURPOSEAND OBJECTIVESEXPECTATIONSAND TASKSAmong other responsibilities, you should expect to do many of the following:
  • Investigates and resolve critical system issues for Enterprise level Fortune 500 companies.
  • Analyzing complex, real world, unique problems; often working in production environments.
  • Feel the satisfaction from delivering a solution to customers that make their businesses run simpler and better.
  • Meet, work and talk with colleagues and customers from all around the world!
  • Master SAP software that is being used by industries, governments, and multinational companies around the globe.
  • Participation in AfterHoursSupport &Weekendshiftsasscheduled
Be part of a small, tight-knit team of professionals
  • Working collaboratively to provide solutions to customers.
  • Learn new skills and technologies that will open paths to many new possible careers. The learning never ends – you are expected to continuously learn and up-skill during your time here.
  • Be a social media guru and create Knowledge Bases, blogs, wikis, and videos, for colleagues and customers.
  • Innovate and create new tools that will help SAP run simple. Anything you can think of to make the business run better will get SAP support.
  • Join the global SAP Family and become an ambassador for the Support Organization.
EDUCATIONAND QUALIFICATIONS/ SKILLSAND COMPETENCIES
  • Excellent English communication skills (written and oral)
  • Excellent diagnostic and technical analysis skills
  • Good understanding of SQL language
  • Good understanding of Relational Databases (HANA, Oracle, Sybase, DB2, SQL Server, etc.)
  • Good understanding of Linux/Unix operating systems
  • Computer Science degree/diploma or equivalent industry experience
WORK EXPERIENCE
            • Support or administration experience of databases such as HANA, Oracle, SQL Server, and DB2
            • Experience with SAP ERP Systems
            • Support or administration experience with Linux, Solaris, HP-UX, and AIX
            • Knowledge of SQL Programming and Data Warehousing principles
            • Prior customer service or customer support experience

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