Amazon System Development Engineer II AWS & ServiceNow 

Mexico, Veracruz, Orizaba 

94787994

As a key member of the team, you will design, implement, and operate AWS services at scale, ensuring the platform is highly available, cost-optimized, and compliant with Amazon InfoSec policies. You will partner closely with architects, application developers, and security engineers to deliver reusable integration patterns that accelerate ServiceNow adoption across the enterprise.This role is hands-on, combining development, operations, and on-call responsibilities in a fast-paced environment. You will be expected to dive deep into complex technical problems, automate wherever possible, and lead incident resolution with long-term fixes.Key job responsibilities
- AWS Middleware Ownership – Design, implement, and maintain AWS services including API Gateway, Lambda, Step Functions, SQS/SNS, Secrets Manager, and VPC Endpoints for ServiceNow integrations.
- Operational Excellence – Monitor system performance and security, lead on-call response for middleware incidents, and drive root-cause analysis with permanent fixes.
- Automation & Tooling – Build automation pipelines (IaC, CI/CD, monitoring, logging) to improve deployment speed, resilience, and cost efficiency.
A day in the life

- 3+ years of professional experience in systems development, software engineering, or DevOps.
- Strong hands-on experience with AWS serverless architectures (Lambda, API Gateway, Step Functions, SQS/SNS, Secrets Manager, VPC).
- Proficiency with infrastructure-as-code tools such as CloudFormation, AWS CDK, or Terraform.
- Operational experience with secure API development and integrations.
- Proficiency in at least one modern programming language (Python, Java, Go, etc.).
- Experience supporting systems in production, including on-call participation and incident response.

- 5+ years’ experience building and operating AWS middleware or integration services at scale.
- Strong knowledge of AWS networking (VPCs, endpoints, private link) and security (IAM, KMS).
- Experience with CI/CD pipelines, observability (CloudWatch, X-Ray, ELK/OpenSearch), and automation frameworks.
- Familiarity with ServiceNow platform and its integration patterns (REST/SOAP APIs, MID Server, workflows).
- Experience working in Agile/Scrum/Kanban environments.
- Excellent problem-solving skills and the ability to communicate complex technical concepts to non-technical audiences.