Microsoft Senior Technical Program Manager 

United States, Washington 

947792440

Required Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• 2+ years of experience with data analysis/presentation, SQL and Power BI or equivalent skills and knowledge.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Demonstrated technical problem solving and excellent analytical, verbal, written, interpersonal communication skills with attention to detail.
• Proven track record of partnering with data center, software engineering and cross functional supply chain teams to drive execution as well as improvements in tooling and automation.
• Experience working in a hi tech operations environment, delivering rapid growth while finding ways to scale, optimize and eliminate bottlenecks.
• Collaborative and effective inter-personal and executive communication, creating clarity and achieving results in a matrix environment.
• Excellent analytical skills; ability to understand business needs and translate them into technical solutions, including analysis specifications and models.
• Comfortable working in a fast-paced dynamic and ambiguous environment with rapidly changing requirements.
• Understanding of process engineering and optimization, including gathering, analyzing, and defining business and functional requirements; creating global metrics, trend charts and other decision-making tools.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

As a Senior Technical Program Manager, you will be responsible for the following:

• Drives deep analysis of deployment progress, blockers, and incidents byleveragingexisting tools, reports and creating new reports and dashboards through Microsoft based tools (e.g.Power BI)
• Develops a deep understanding of the workflows in the system as well as the actual work required by data centers and engineering groups.Leads initiatives to enhance processes and drive standardization against mainstream deployments
• Owns metrics and analytics that show the performance of the deployments against goals, as well as trending
• Project managing deployments including servers, network, storage, and supporting infrastructure
• Owns hitting specific cycle time and lead-time goalsregardingdelivery of thecapacitythroughout the process
• Makes data-driven decisions and speaks to key stakeholders in terms of data-driven stories
• Utilizes enhanced tooling,reportsand dashboards to drive daily and weekly triage of blockers in the system as well as predictive indicators for demand to be on track
• Develops and drives strategies to manage deployment demand through the workflow management system in alignment with organizational goals related to throughput and cycle time
• Drives process standards and common methodologies for various physical and logical deployment activities such as network cabling installation, procurement, docking coordination, network provisioning, etc.
• Collaborates closely with data center PM’s and Engineering groups as a part of process enhancements
• Develops engineering requirements and collaborates with partner software engineering teams to develop automation within the deployment process