PNC Records Associate Sr 

United States, Pennsylvania, Pittsburgh 

947691860

As a Records Associate Sr, you are expected to have a high level of accuracy and attention to detail. You will be responsible for sending loan documents to customers as well as internal partners, and attorneys for active loans. You will receive training and be expected to read credit approvals and ensure document accuracy throughout the entire process.Job Description

• Receives, stores and retrieves electronic and paper-based records. Maintains records according to established filing system and guidelines. Identifies exceptions and may address escalated items.
• Maintains accurate records management system, including scanning, filing, photocopying, faxing and mailing. Partners internally with service partners to obtain missing or incomplete documents.
• Adheres to internal file management, customer privacy and records retention policies and procedures. May create, review and/or report on file management procedures and variances.
• Works with computer-based records management system to locate, print and deliver documents and images as requested.
• Performs administrative and/or clerical duties.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Calendar Management, Office Administration, Organizing, Presentation Development, Prioritization, ResearchingAccuracy and Attention to Detail, Document Management, Effective Communications, Information Capture, Office Support Tools, Problem Solving, Records Management and ArchivingRoles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.No DegreeNo Required Certification(s)No Required License(s)
California Residents

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