Amazon Quality Engineering Manager Amazon Devices Services 

United States, California, Sunnyvale 

947198267

The Hardware Quality Engineering Manager (QEM) is responsible for ensuring that our products are designed for quality. As early as the concept phase of the product, the QEM will develop a risk assessment utilizing the NUDD process (New, Unique, Different, Difficult). This risk assessment will be comprehensive of lessons learned on previous products, along with technological, manufacturing and operational risks to the current design.The QEM will be responsible for identifying these risks and working with the appropriate product development functions to ensure the critical and high risk items are prevented prior to validating the final design. The QEM will also own quality in the sustaining phase of the product.
A day in the life
The QEM will:
- Be an expert in advanced quality methods and protocol
- Deliver solutions to complex problems through in-depth data analysis and forensics by using methodical approaches, along with experience, innovation and judgment to make decisions that may be based on partial information- Align cross-functionally, influencing a broad spectrum of stakeholders to deliver on the quality policy
- Create standards around which others will operate and build consensus
- Determine specific quality related functional milestones during NPI

- BSME/BSIE/BSEE or related Engineering degree
- 5+ years of experience in an engineering and/or quality role
- 5+ years of experience with statistical tools

- Master’s Degree with either MSME/MSIE/MSEE
- Understanding of technology, at the system and commodity level as well as software and usability
- Excellent written and oral communication skills
- Ability to work with and influence others