JPMorgan Senior Product Portfolio Operations Associate 

United States, New York, New York 

946601608

As a Senior Product Portfolio Operations associate in
Digital Channels team,

You will work with senior product leadership to solve complex and interesting problems, foster cross-functional collaboration and work streams, and drive operational excellence with our executive communications. You’ll work directly with our product managing directors as a strategic thought partner and help them execute their vision. This role is a unique opportunity to work across our Digital portfolio to shape the customer experience and socialize our vision and progress with senior stakeholders.

Job responsibilities

• Creates synergies across products to improve delivery against business plans for future.
• Collects key inputs from across products to recommend the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs.
• Calculates metrics for portfolio management operations and analyzes data for areas of opportunity.
• Develops change initiative materials and change timelines.
• Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs.
• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience.
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality campaigns across the product development life cycle.
• Writes the requirements, epics, and user stories to support product development.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in program management or performance optimization
• Demonstrate ability to implement operational effectiveness initiatives.
• Prior working exposure to operations of the product development life cycle and agile methodologies
• Proficient knowledge of the product development life cycle, experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics, data literacy, and analysis skills, as well as an ability to interpret and make data-driven decisions, understanding and using data to craft narratives for executive audiences.
• Experience in strategy consulting, corporate strategy, startups, operations or similar role
• Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions.
• Good communication, presentation, and influencing skills – ability to collaborate and build relationships with colleagues at all levels.
• A high level of personal initiative, setting and achieving challenging activities, and demonstrating entrepreneurial leadership.
• Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly.
• Advanced PowerPoint skill