Amazon ADC Facility Operations Center Manager 

United States, Virginia 

945858797

This position requires that the candidate selected be a US Citizen and must currently possess an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
- Act as an escalation point for FOC engineers and participate in an on-call rotation.
- Perform alarm analysis and trending during planned and unplanned activities.
- Complete audits on planned and emergency work.
- Provide consistent training and guidance to FOC engineers.- Communicate complex technical information to a non-technical audience.- Drive projects with moderate-high complexity.- Establish performance benchmarks and conduct audits to drive effectiveness.
- SME for data center infrastructure.- Some travel required.We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Current, active US Government Security Clearance of Top Secret or above
- 6+ years of technical support experience in electrical, mechanical or controls disciplines, or Bachelor's degree in engineering or equivalent
- Experience managing technical teams

- Strong verbal and written communication skill
- Strong leadership and organizational skill
- Proven self-starter
- Ability to prioritize in a complex environment
- Experience troubleshooting and debugging technical systems