Flex Program Manager 

United States, South Carolina, Columbia 

945720164

located inUS South Carolina Columbia.

Reporting to thethe

What a typical day looks like:

• Organize, plan and direct program schedules and budgets.

• In charge of tracking relevant metrics and drive action items based on results.

• Provide help, knowledge and expertise with contract negotiations as required.

• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.

• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.

• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.

• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.

• Be the key channel of communication for customers and act as escalation in the event of customer issues.

• In charge of customer´s satisfaction reviews and corrective actions.

• Maintain current and develop additional business with customers.

• Monitor and track that project and program deliverables are met.

• Be accountable for maintaining excellent customer relations with both new and existing customers.

• Holds up production sites for projects, costs and other customer related matters through business and expertise.

The experience we’re looking to add to our team,

• 10 years of experience in a similar position

• Bachelor’s degree or related field or equivalent experience.

• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.

• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.

• Accountability for the program wellness.

• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.

• Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas.

• Understands the strategic impact of the function across sites.

• Demonstrates mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses relationship skills.

• Knowledge of the MS Office (Excel, Word)

• P&L, Financial forecasting

• Leadership previous experience

• Customer-facing experience

• Communication skills

• Minimum travels, around 5%

Here are a few of our preferred experiences:

• PMP certification is desirable

• Lean Manufacturing tools

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement