In this exciting Product Marketing Manager role, your responsibilities will include:
- Establish and actively communicate comprehensive service growth strategies across groups within KLAS, regions, and product divisions.
- Develop new content including service programs and revenue targets for new products maintaining complementing the product strategy, collateral that can be used with customers in support of pricing.
- Define custom offerings, including multi-tool management and data analytics, resulting in improved product value. Use innovative technologies such as artificial intelligence, machine learning, and remote support as part of comprehensive service portfolio value chain.
- Directly participate in the sales cycle, ensuring service value communication up front during product sale. We also support headquarter and field sales as needed to achieve targets.
- Run execution of service revenue plans, making course corrections where appropriate. Review progress to plan regularly with management teams, make compelling recommendations if course corrections are needed.
- Collaborate with customers to resolve unmet customer needs and promote service benefits and offerings. Work with field teams and customers directly to ensure needs are met consistently with our strategy.
- Learn about alternate product and service offerings and position KLA solutions with available alternatives in mind.
- Drive cross-functional programs, product improvements for the release to the field, continuously assess cost and benefits, and contribute to resolution of tool-down field issues.
- Ensure KLA's internal systems accurately assess all service offerings, including price lists, improved coverage, analytics, fleet management and other beneficial option.
Desired Candidate Qualifications- Bachelor of Science degree in technical field and demonstrated experience. MBA and business training is helpful.
- Understanding of semiconductor capital equipment business ecosystem, including KLA's customers and competitors.
- Critical well organized problem solver, with strong analytic skills and diligent with details. Hard-working, with ability and desire to work in collaborative fast-paced, high energy environment. Strong interpersonal skills and able to deliver effective presentations to customers.
- Proven cross-functional team leadership, at strategic and tactical levels, effective while optimizing limited resources.
- Passionate about business ownership, product management, product marketing, and service management.
Minimum Qualifications
Master's Level Degree or work experience of 4 years, Bachelor's Level Degree or work experience of 5 years