General Information:
Available for Work Visa Sponsorship: No
Contract Type: Full-Time – Permanent
Key Responsibilities
- Collecting accounts receivable balances for specific high value clients at firm level, by taking ownership of end-to-end collection activity & performance.
- The key objective is to maximise cash receipts for the business and ensure minimisation of ongoing working capital balances for the high value client portfolio.
- Strengthening both internal and external client relationships and linkages with the Client Handler leads to gain a deeper understanding of their behaviours, purchasing needs, and procedures.
- Engaging with client facing teams to coordinate collection activities & escalating with Service Line operations teams.
- Identify collection blockages & delays, finding solutions through engaging actively with Client Serving Teams.
- Maintaining client collections data to capture insights and improve future performance
Skills and attributes for success
- Good team player with ability to build strong relationships with Partners/Engagement Managers and other key stakeholders.
- Good negotiation and influencing skills.
- Demonstrate a positive and solution driven mindset.
- Confident, with a proven ability to challenge appropriately at all levels.
To qualify for the role you must have
- The ability to balance multiple priorities by considering risk, importance and level of urgency.
- Minimum of 3 years Collections experience, with specific experience managing high value accounts with high volume invoices.
What we look for
- Someone who is customer focused and responsive with good commercial acumen / judgement.
- Knowledge & experience of client procurement practices, operating 3rd party portals, working with shared services, cross border collections.
- Ability to adapt or flex the style, as necessary.
We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
Plus, we offer:
- Support and coaching from some of the most engaging colleagues around.
- Opportunities to develop new skills and progress your career.
- The freedom and flexibility to handle your role in a way that’s right for you.
All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:
- Hybrid Working
- Pension/Discounted Health Insurance
- Web Doctor
- Purchase of Additional Annual Leave
- Free Gym Membership
- Travel Pass
- Maternity & Paternity Leave
- Bike to Work Scheme
- Referral Bonuses & Recognition Awards
- Tech MBA paid by EY
Career Progression
- When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
- Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
- As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
- We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.