Job responsibilities
- Applies technical expertise and problem-solving methodologies to projects of moderate scope
- Drives a workstream or project consisting of one or more infrastructure engineering technologies
- Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
- Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
- Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions.
- Troubleshoots complex priority incidents by upstream/downstream data and systems or technical implications, able to advise on mitigation actions, while balancing the communication needs of each case.
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure engineering concepts and proficient applied experience
- Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
- Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, etc.)
- Drives to continue to develop technical and cross-functional knowledge outside of the product
- Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
- Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in public and private clouds (ex. AWS, Cloud Foundry, Kubernetes)
- Deep knowledge of one or more areas of infrastructure engineering such as networking, databases, storage, SDLC, integration, streaming, or IAM
- Deep knowledge of at least one specific technology (ex. Kafka, Cassandra, S3) and one programming/scripting language (ex. Java, Python, Unix Shell Scripting, PowerShell)
- Experience with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry
- Deep knowledge of incident, change, and problem management processes
Preferred qualifications, capabilities, and skills
- Significant programming background in any applicable language
- Knowledge of Kubernetes, Azure, GCP, or Terraform certifications, AWS certification