Amazon Data Center Operations Manager Night Shift 

United States, Ohio, Hilliard 

942656733

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.This is a night shift role with an overnight shift from 8 pm to 5 amKey job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the work-flows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacations

- 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
- 2+ years of experience managing people in a technical environment.
- 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7, Networking and Computer Hardware.

- Experience in technical writing in a relevant field
- In-depth knowledge of Linux systems administration, Networking and Cabling best practices
- In-depth hardware architectures knowledge and troubleshooting experience, system management tools and client/server environments