Nvidia Senior Solution Engineer vGPU Omniverse 

United States, Texas 

942254409

What you will be doing:

• Provide direct support to our NVIDIA Enterprise customers and work to answer questions, reproduce, resolve, or bring up customer issues to engineering

• Triage customer issues involving NVIDIA vGPU and Omniverse products

• Take ownership and drive critical customer issues to resolution. Collaborating with engineering to document, recreate and tackle issues

• Lead team of solution engineers supporting NVIDIA vGPU and Omniverse products

• Collaborate with product teams responsible for related products to prioritize issues important to customers

• Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including vGPU, Omniverse, and AI Enterprise technologies

• Occasional work on weekends and holidays to support customers

What we need to see:

• BS in Computer Science, Electrical Engineering, Computer Engineering, related field, or equivalent experience

• 15+ years experience developing with C/C++

• Proficient in Python programming with the ability to develop scripts and build custom tools

• 5+ years demonstrated ability within the customer support escalation path, or providing direct customer-facing support

• 10+ years experience leading engineering teams

• Experienced in Microsoft Windows OS and Linux system administration

• Deep Linux OS knowledge and hands-on triage, and very comfortable working in various other hypervisor environments such as VMWARE, Citrix, Linux with KVM, Microsoft Windows Server and Azure Stack HCI

• Deep understanding of VDI solutions

• Excellent communication, verbal and written English skills

Ways to stand out from the crowd:

• Professional graphics solutions or desktop virtualization, familiarity with rendering, encoding, decoding

• Containerized solutions experience with deep knowledge of Docker and/or Kubernetes

• Clustering or HPC data center technologies including Upper Layer Protocols (i.e., NCCL, MPI)

• Artistic skills (digital or otherwise) and experience with PIXAR's USD (Universal Scene Description)

• Experience with C++, CUDA, Vulkan, OpenGL, or DCC tools such as 3dsmax, Maya, Revit, Blender, Substance