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Microsoft Operations Manager 
United States, Arizona, Phoenix 
94188814

Yesterday

Required/Minimum Qualifications

  • High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
    • OR equivalent experience.
  • Other Requirements:
  • to meet Microsoft, customer and/or government security screening requirementsarerequiredfor this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will berequiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Preferred Qualifications

  • Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
    • OR High School Qualification or equivalent AND 10+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
    • OR equivalent experience.
  • 1+ year(s) of people management experience.
  • Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until January 29, 2025.

Responsibilities
  • Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
  • Leading and managing a team of high-performing individual contributors and their ongoing talent development
  • Managing and overseeing datacenter site services, logistics, and deployment
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels.
  • Analyzing production operations and initiate corrective actions to ensure operational stability.
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion.
  • Learn, live, and coach the One Microsoft culture and values.? Lead through change by bringing clarity, generating energy, and delivering success.
  • Embody our and .