Td Bank Business Application Specialist - Intakes 

Canada, Ontario, Toronto 

941496040

Toronto, Ontario, CanadaEnterprise Enabling Functions

$91,200 - $136,800 CAD

Department Overview

The TD Financial Crime Risk Management (FCRM) department is accountable for establishing TD's Global Anti-Money Laundering, Anti-Terrorist Financing, Economic Sanctions andAnti-Bribery/Anti-Corruption(collectively, AML) program to ensure that all TD businesses adhere with AML regulatory expectations in all jurisdictions where TD operates. This includes setting consistent standards across business segments that may be further tailored to specific business or jurisdictional requirements; conducting periodic enterprise-wide AML risk assessments; maintaining the Global AML Policy (including Know Your Customer and Enhanced Due Diligence, record keeping & retention requirements); currency transaction and suspicious transaction monitoring and reporting; screening TD customers against regulatory watch lists; a hierarchy of designated AML officer functions; enterprise-wide and specialized AML training of employees; and independent AML testing.

Job Accountabilities include but not limited to the following:

• Responsibility for managing the end-to-end Intake process for all business as usual (BAU) non-project Intakes including Segment Partner projects, Small Enhancements for key FCRM applications, Reporting and Business Administration requests.
• Oversee adherence to SLA, issue communication, user group support and promoting adoption of processes.
• Maintain positive working relationships with key business and technology stakeholders to identify and assess new BAU in-take requests.
• Build productive partnership with Priority, Delivery and Enablement (PDE) group to ensure visibility across end-to-end BAU & Project Intakes to ensure intakes are correctly triaged.
• Synthesize data, develop dashboards, identify trends and opportunities that can inform management decision-making.
• Continuously evaluate and improve reporting processes, tools, and methodologies to enhance data quality and efficiency.
• Work muti-functionally and independently, communicate professionally and positively (both in speaking and writing), provide direction, guidance and build relationships across teams and functions.
• Develop and maintain procedures and job aids of own processes.
• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, teamwork and ensure timely communication of issues/ points of interest.
• Perform ad hoc analysis and participate in regulatory initiatives, special projects, or other activities as assigned.
• Act as a brand ambassador for FCRM and the bank, both internally and externally

Job Requirements

• Highly collaborative and seen as a strong and inclusive business partner.
• Strong business/operational acumen and ability contribute to a positive work environment and manage multiple tasks with varying deadlines.
• Demonstrated interpersonal and relationship management skills.
• Ability to identify and recommend process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the function.
• Proficient to work muti-functionally and independently, communicate professionally and positively (both in speaking and writing), provide direction, guidance and build relationships across teams and functions.
• Proficiency in tools like SharePoint, Word, Excel, Power BI, Tableau will be an asset.
• Deep expertise in analytical and problem-solving skills with the ability to solve or lead others to solve complex problems, requiring analysis of multiple variables, including consultation with multiple stakeholders.
• Ability to exercise sound judgement in making decisions.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Ability to contribute to strategic direction of the function and provide advice to senior leadership.
• Exposure to AML applications, policies, procedures, and practices
• Strong written and verbal communication skills with the ability to communicate clearly and interact with all levels within the organization.
• Experience in Risk Management, Compliance or AML with proven background in reporting.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Sans Objet