JPMorgan Operations Quality Assurance - Associate 

Malaysia, Kuala Lumpur 

94138729

Job Responsibilities

• Conduct quality assurance testing on operation implementation according to the testing steps embedded SOP on a timely manner.
• Record the progress and any observation in MIS once the test is completed.
• Follow up remediation action and coordinate with action owners for progress tracking and prepare operation related meeting deck within deadline.
• Implement QA Program for APAC CIB Operations – the program should cover across various businesses (e.g. Payments and Markets).
• Report to the senior management on findings and improvement points.
• Perform the QA as a tester or QA reviewer.
• Prepare the Operations QA/control related meeting deck and participate or chair the internal Operation control meetings.
• Oversee the implementation of actions required in SOP embedded into testing steps timely.
• Support Central OCM team to execute Operations control priorities and strategy.
• Improve the efficiency and effectiveness of existing QA testing process by utilizing Alteryx, VBA macro, AI, or any other digital solution in variety of areas including but not limited to; MIS and report preparation, QA and self-tests, etc.
• Deliver Automation (optimization) program / AI initiatives of QA process locally/regionally.

Required Qualifications

• Minimum 5 years of relevant experience within a Controls function/Risk and Controls space is required.
• Knowledge and experience in Markets Operations.
• Bachelor’s degree or above.
• Previous relevant corporate bank product or securities or future and options knowledge.
• Previous relevant working experience in bank or securities firm, future and options firm.
• We’re a global company whose primary business language is English and so fluency in English is required.
• Good organization and time management skills to handle multiple tasks within tight timeline.
• Comfortable with change, ambiguity, debate, conflict and informed risk taking.
• Ability to work independently as well as being a team-player.

Preferred Qualifications

• Previous relevant Control/Audit/Operational Risk/Compliance Testing/Operation experience.
• Prior experience in the banking industry.
• A relevant professional qualification, technique skillsets, intellectual automation/AI machine learning /digitalization experience.