$148,000.00 - $203,500.00Santa Clara,CA
Senior Manager – Security Operations, Epic CenterReports To: Director, Security Operations, North America
Direct Reports: Up to 5
Key Responsibilities:- Lead the security operations, technical design, and execution of a comprehensive asset protection and physical security program, ensuring coverage across all areas including high-security and mission-critical spaces.
- Manage daily security operations in alignment with business unit requirements and industry best practices, ensuring the integrity of state-of-the-art facilities.
- Liaise with internal and external project managers, security integrators, technical service providers, facility personnel, and key business stakeholders on the build-out and ongoing support of all security infrastructure.
- Oversee budget planning and financial management for security operations, maintaining fiscal discipline and accuracy in forecasting.
- Support internal and external audits, maintain performance metrics and KPIs, and conduct benchmarking to ensure service excellence and alignment with organizational standards.
- Collaborate with internal teams and third-party providers to ensure professional, well-trained security personnel are deployed throughout the Epic Center.
- Build and maintain strong relationships with business leaders and security stakeholders to support strategic decision-making and risk mitigation.
- This role must be available and willing to respond to after-hour escalations and emergencies as needed.
Leadership Competencies:- Strategic thinker with experience in program development and execution.
- Exercises sound judgment and demonstrates effective time management; capable of working independently with minimal supervision.
- Maintains credibility, objectivity, and respect across all levels of the organization.
- Collaborates effectively with cross-functional teams including Facilities, IT, HR, Finance, and Legal.
- Applies strong analytical and critical thinking skills to complex security challenges.
- Champion of innovation and continuous improvement.
- Culturally aware with understanding of global security standards.
Professional Expertise:- Deep knowledge of security operations, procedures, and technical security systems.
- Experience in safety, emergency management, and securing sensitive environments including laboratories, clean rooms, and confidential workspaces.
- Skilled in strategic planning and global security program management.
- Familiarity with SaaS-based incident management platforms, global messaging systems, and physical security technologies such as CCURE, Avigilon, or equivalent.
- Experienced in budget development and financial oversight.
Required Experience:- Minimum of 10 years of leadership experience in corporate security management.
- Demonstrated success in program development, strategic planning, and initiative management.
- Demonstrated ability to lead responses to critical incidents involving fire, medical emergencies, workplace violence, cybersecurity threats, HAZMAT, and natural disasters.
Skills & Abilities:- Project management skills with robust technical security background.
- Customer-focused and service-oriented mindset.
- Strong organizational and decision-making skills.
- Excellent presentation and communication abilities.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio) and SharePoint (including web design).
- Capable of influencing senior leadership and working in a matrixed environment.
Bachelor’s Degree in a related field preferred; equivalent combination of education and experience will be considered.
Master’s Degree in a related field is a plus.
Reporting & Collaboration:- Responsible for developing and managing operational metrics and strategic vendor relationships.
- Regular reporting on key initiatives and strategic plans.
- Collaborates with a matrix team including Information Systems, Real Estate & Facilities, Finance, Procurement, Legal, HR, Site Leadership, and Public Safety Agencies.
- Supported by Director, Security Operations, North America and Managing Director, Global Security.
Full time
Assignee / Regular