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EY EIS - Senior 
India, Tamil Nadu, Coimbatore 
939056280

10.09.2024

The opportunity

  • EIS Application Support Analyst across Policy, Claims, Billing and Customer
  • Expected joining date Immediate.
  • Experience: 3 to 6 years’ experience

Your key responsibilities

  • Participate in incident management P1 / P2 ticket analysis, requirement analysis for enhancements.
  • Investigate EIS issues reported and provide fix as necessary.
  • Good working knowledge in Dynatrace, heap dump analysis, EIS base upgrades, Grafana,
  • Test and deploy applications and systems.
  • Revise, update, refactor and debug code.
  • Collaborate with internal teams to produce software design and architecture, external teams like EIS support for base issues.
  • Improve existing software.
  • Develop documentation throughout the software development life cycle (SDLC).
  • Excellent troubleshooting and communication skills.
  • Attention to detail.
  • Should have understanding and experience of software development best practices.
  • Excellent business communication skills.
  • Willingness to work in night shifts and on-call support.

Skills and attributes for success

  • At least one year of experience with building and deploying solutions in EIS (must have).
  • Must have hands-on experience in EIS – Policy Core / Claims Core/ Billing Core / Customer Core / DXP Capabilities.
  • Must be an expert in core technical skills: Java / J2EE, Spring, Hibernate, SpringBoot Microservices, Web Service (REST & SOAP), Apache Camel – CXF, Kafka.
  • Good to have experience in EIS upgrades, EIS v12 / v20, Dynatrace, Grafana, Jenkins, GitHub, Kubernetes, Backstage.
  • Proven experience as a EIS application developer / support analyst.
  • Good SQL skill.
  • Familiarity with architecture styles/APIs (REST, RPC).
  • Excellent troubleshooting and communication skills.
  • Attention to detail.
  • Should have understanding and experience of software development best practices.
  • Excellent business communication skills.
  • Education in Information Technology or equivalent working experience.
  • Have exposure to working in shifts and on-call support.

To qualify for the role, you must have

  • Strong in following technologies (minimum 3-year hands on experience on the below mentioned tech stack).
    • EIS Policy / Claims / Billing / Customer / DXP modules
    • Java, J2EE, Java8
    • RESTful / SOAP Webservices
    • Kafka
    • Spring, Springboot, Hibernate
    • Dynatrace
    • Jenkins, GitHub
    • Grafana, Kubernetes, Backstage

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.



EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.