Citi Group Engineering Analyst - C10 

India, Tamil Nadu, Chennai 

938924054

Oracle Database, Middleware (Tomcat and WebSphere)., ETL - Abinitio and Release tool for various regulatory applications.

• 5+ years of relevant experience in an Engineering role preferably from a Reputed Software firm or Financial Institution.
• Experience working in Financial Services or a large complex and/or global environment.
• Application Management / Administration experience.
• Consistently demonstrates clear and concise written and verbal communication.
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices.
• Demonstrated analytic/diagnostic skills.
• Ability to work in a matrix environment and partner with virtual teams.
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements.
• Proven track record of operational process change and improvement.

• Bachelor’s degree in engineering or equivalent.

• Coordinate with App team for new setups,
  • Tablespace creation
  • Schema creation
  • Copying Schema
  • Stored Procedures
  • Views and functions

• Troubleshooting frontend portal and the backend tables related to it. (Functionality)

• Good SQL (Oracle) hands-on
• App config management
• Report Generation function.
• Calendar function
• Analyze logs to figure out the issue and drive towards solution.
• Restore of Database upon request.

• Remediate DB related compliance issues.

• ASM disk/storage expansion post assessment of cleanup options.

• Gather capacity analysis upon request or after monitoring alert; request to cleanup/add ASM DB device.

• System Performance / Capacity Management

• DB Refresh

• Coordination with Sector DBA on new DB / Table / Schema creation

• Knowledge on Cyberark

• Raising project tickets for ordering the DB and decommissioning based on demand.

• Perform checkout after DB VTM patch / Urgent fixes roll out.

• Managing the Jira/Tickets/Requests and follow through closure.

• Knowledge on ServiceNow Ticketing Tool

• Knowledge on Release Management Process

• Identify and track Continuous Improvement opportunities.

• Involve in reducing / eliminating non-value add activities and automate the repetitive tasks to increase agility and improve service level.

• Proper coordination via email / phone with Global / Supporting teams related to Database and Portal services.

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