Citi Group US Personal Banking - Centralized Governance 

United States, Florida, Jacksonville 

93791319

The Centralized Governance, Change and Common Control Execution Leader is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of risk management professionals aligned to three (3) USPB enabling functions: Analytics, Chief Operating Office and Client Experience. Requires in-depth understanding of multiple risk and control activities and how the Business Control function enables the achievement of key business objectives. Excellent communication, intrapersonal and presentation skills required to influence and negotiate both internally and externally at a senior leadership level. Functions as an integral member of the leadership team.

Responsibilities:

• Responsible for leading centralized team of 6 risk management professionals; working with leaders and business/functional leaders to ensure compliance with all applicable regulatory & policy requirements.
• Accountable for the execution of various Manager Control Assessment (MCA) EMP/SMP/Common Controls, including Mandatory Absence, Records Management, Continuity of Business, Parameter Change and New Activity.
• Provide oversight on business executed controls, including Parameter Change, Privacy, Project Delivery, New Activity, EUC, DAR Scan, Human Capitol, Third Party Risk Management.
• Manage Regulatory, Policy and Significant Organizational Changes, including executing assessments and change management plans and obtaining the appropriate business approvals.
• Maintain accurate and complete inventory of business procedures and conducts periodic reviews.
• Partner with MCA Teams on monthly/quarterly/annual risk routines, including Operational Risk Forums, Quarterly and Annual Risk Assessments.
• Review and action MCA quality errors, identifying themes and opportunities for education to improve execution.
• Apply knowledge of the business and processes to identify and implement improvements that drive efficiency and capacity saves within the team.
• Conduct Control Design Assessments to ensure design of controls mitigates risks as required by the Control Standards, including handling deficiencies, and escalating issues for resolution.
• Guide and influence standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Accountable for audit and exam management.
• Work with other control leaders to identify, leverage and implement best practices and processes across Citi to strengthen our control programs.
• Full management responsibility for team, including management of people, capacity planning, performance evaluations, compensation, hiring, disciplinary actions and terminations and budget approval.
• Develops talent based on career goals to ensure succession planning.
• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within team, including providing training and leading by example.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience.
• In depth MCA experience required. Experience in second or third line of defense role a plus.
• Demonstrated standard of excellence and commitment to delivering high-quality work products.
• Proven success demonstrating strong judgment, thought leadership, critical thinking, and problem-solving skills.
• Keen attention to detail and ability to connect the dots.
• Proven track record of attracting, retaining, developing and motivating world-class diverse talent and building diverse, high performing teams.
• Proven ability leading and managing thru change, ambiguity, and guiding teams to success.
• Demonstrated ability fostering a culture of teamwork, inclusion, trust and engagement.
• Ability to work across and build strong partnerships with all functional and business partners.
• Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.
• Strong ability to clearly articulate a business unit's function, priorities, controls, and the impact issues have on business.
• Demonstrated ability to prioritize and drive results with a high sense of urgency.

Education:

• Bachelor's/University degree or equivalent preferred.

Anticipated Posting Close Date:

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