Capital One UX/UI Design Lead Manager level Velocity Black 

United States, New York, New York 

93694955

114 5th Ave (22114), United States of America, New York, New York UX/UI Design Lead, Manager level (Velocity Black)

What You’ll Do:

As a leader and maker, you’ll be asked to handle responsibilities, including:

Strategy & Planning

• Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience

• Engaging in portfolio prioritization to help set the strategy and product road map for the team

• Managing through shifting priorities to provide clear direction and input on product prioritization and support early product definition

• Advocating for the customer through human-centered design methods, including: discovery, research, whiteboard sessions, and user testing

• Championing prioritization of design centered product enhancements grounded in research and analysis

• Working with partners and teams across various geographies

• Embracing and advocating for an experience mindset - this is as important to the work as the results

Discovering & Delivering

• Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities

• Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

• Driving end-to-end product design by:

  • Working with researchers to understand customer needs and define opportunities through usability and empathy studies and analyzing data trends

  • Framing problems, defining insights, and designing new methodologies/practices to serve customer needs

  • Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes

  • Planning and facilitating workshops with internal and external stakeholders to align with business needs

  • Designing within existing — and creating new — standards to enhance design system

  • Storytelling through business acumen and presenting visual concepts to various stakeholders

  • Creating end-to-end high fidelity design assets for acceptance, tech development, and delivery to market in partnership with various tech teams

Basic Qualifications

• At least 6 years of experience with UX/UI design

• At least 6 years of experience designing end to end native experiences

Preferred Qualifications

• 8+ years of experience designing for cross channel experiences, especially native applications (for both iOS and Android) as well as web

• Experience working with existing and building new design systems

• Experience building relationships and working with a variety of cross functional business partners to deliver outcomes

• Familiarity with design and prototyping tools, such as Adobe Products, Sketch and/or Figma

• Experience managing a cross-functional team

New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, Design Illinois (Hybrid On-Site): $152,300 - $173,800 for Manager, DesignThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.