JPMorgan Optimization Senior Associate 

United States, Texas, Plano 

936472669

Key Responsibilities:

• Identify inefficient, manual, or redundant processes and lead tactical improvement efforts.
• Manage initiatives from problem definition through implementation and post-delivery measurement.
• Apply appropriate methodologies (Lean, Six Sigma, Agile, etc.) based on the problem statement.
• Define KPIs and deliver quantifiable results that reflect business outcomes (e.g., improved average processing time, error reduction, enhanced controls).
• Proactively engage partners and stakeholders across functions to drive alignment and remove execution barriers.
• Create and maintain clear and structured documentation, including tailoring presentation materials for various audiences (e.g., internal/OID vs. executive leadership).
• Ensure all process changes comply with firmwide policies, risk controls, and compliance standards.
• Share insights and best practices to support continuous improvement across Shared Services.

Required Qualifications, Capabilities, and Skills:

• Experience and proven ability to gather and analyze complex processes, developing accurate conclusions with sufficient comprehension of the business to understand risk implications.
• Experience in managing projects from inception to completion, ensuring timely delivery and alignment with organizational goals. Ability to prioritize tasks and manage multiple projects simultaneously.
• Experience with applying process improvement methodologies such as Lean, Six Sigma, or Kaizen.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Strong analytical skills with proficiency in data analysis to guide decisions.
• Flexibility to adapt to changing business needs and environments, with a continuous improvement mindset and a commitment to personal and professional growth.

Preferred Qualifications, Capabilities, and Skills:

• Bachelor’s or higher degree.
• Advanced skills and understanding of business analysis, design, development, testing, and deployment.
• Certification in Lean Six Sigma (Green Belt or Black Belt) is a plus.

Additional Information:

• This position requires full-time, on-site presence.