Responsibilities
Consolidation of all key Scorecard metrics (Operations, People, Shareholder, Risk) for all sub-LOB’s
Managing Forecasting, Financials, budgets and Headcount Management
Govern different tool at GBS or Operations level which are developed as a control for remediating audit issues
Drive Operational Excellence by consistently striving to achieve responsible growth
Interactions with various stakeholders, including senior management
Escalate issues in a timely manner
Requirements
Education- Minimum Graduate
- Certifications – Process Excellence, PMP (Optional)
: Overall experience of 9+ years
Foundational Skills :
- Expert level written and verbal communication skills, strong decision making ability and attention to detail are equally important.
- A self-motivated, structured and logical thinker
- Excellent analytical and problem solving skills, ability to demonstrate decisiveness and sound sense of judgment, knowing when to escalate
- Experience in managing small / medium-size / large projects/ Stakeholder / Client Management
- Attention to detail, delivering high quality output
- Strong assertiveness, listening, influencing and diplomacy skills
- Partnership and communication skills (verbal and written)
- Must be exceedingly well organized, flexible and display strong prioritizing, planning and organizing skills
- Strong controls background with previous experience of implementing and maintaining key business controls
- Should be a team player with strong execution focus
- Ability to work well with and communicate with others, from teammates to executives
- Ability to juggle multiple work efforts and to quickly change direction as needed
- Strong knowledge of MS Office, including Word, Excel, PowerPoint
- Good project management skills
- Proficient in MS Office application like word, Excel and PowerPoint, Visio
- Experience in producing MI reports and tracking reportable MI
Desired Skills :
- Should be self-driven, have the ability to handle pressure and deliver under stringent timelines. Should have high energy levels and confidence.
- Self-starter and team player with a strong work ethic willing to work in a challenging environment
- Translates strategies into plans that can be effectively executed
- Anticipates risks and obstacles and devises plans to manage them
- Pursues aggressive goals and continuously raises performance expectations to achieve excellence
- Promotes continuous learning and development
- Makes tough decisions when they are needed and acts quickly in getting things done
- Organizes and runs effective meetings and workshops
- Communicates clearly and concisely, verbally and in writing, at all levels within the organization
: 11:30 to 20:30 IST