Representing business leadership to coordinate and facilitate Third Party Risk Management activities
Evaluating current market conditions and providing insight on trends/issues that may impact the business through the use of external Third Parties.
Advising BAO on the Risk Assessment for third parties and re-accessing as required; identifying significant changes in relationship to trigger update of Risk Assessment
Verifying third party’s compliance to required policies and controls
Partnering with business operations, technology teams and internal functions to conduct on-site visits of third party, as required
Maintaining and updating Citi’s Exit Strategy Plans as required; when the exit strategy poses significant risk to Citi, work with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi
Interacting with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate
Monitoring third party performance and SLs through Citi Performance Management Assessment (PMA) process
Verifying Third Party contracts (e.g. Statements of Work) are properly executed and uploaded in Citi’s Contract Management System (eSourcing), working with the Enterprise Supply Chain (ESC) organization if re-negotiations are required
Reviewing, prioritizing, assessing and acting on results of TPRM assessments/controls with support from various internal functions (e.g., IS, CoB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations), in conjunction with the business and operations teams
Facilitating remediation of issues or gaps identified as part of ongoing monitoring
Defining risk mitigation strategies and risk exceptions based on the business’ risk appetite
Providing thought leadership to drive supplier optimization and efficiencies based on Third Parties risk profiles, performance, and market trends
Standardizing SLs performance monitoring measures for like services, where possible
Liaising with the ESC Third Party Utility, as necessary, to review and respond to the results of third party risk management activities conducted centrally by the Utility
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
6-10 years of relevant experience in, strategic sourcing/procurement, vendor management risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls. Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company is a plus
Demonstrates knowledge of in-scope business and product areas
Excellent communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to management. Local language requirements as applicable.
Experience in strategic sourcing/procurement and interacting with suppliers’ management teams with the ability to exercise sound, timely and independent judgment.
Demonstrates understanding of operational capabilities of suppliers across applicable business types.