About the role
Job Description:
In this role, you will be instrumental in transforming customer experiences within a specialized domain. You will directly own the strategy and development of a recommendation engine designed to surface the most valuable saved offers and financial institutions to customers across XO, advertising platforms, and various other touchpoints. This role offers a unique opportunity to drive significant improvements in customer satisfaction and engagement.
Your day to day:
- Champion Customers: Advocate for users, ensuring PayPal solutions meet their needs for fast, reliable, and confident transactions.
- Learn Deliberately: Develop and execute learning plans to uncover customer needs, leveraging research, data, and insights.
- Prioritize Diligently: Focus on fewer, high-impact initiatives to deliver quality outcomes efficiently.
- Seek Truth: Design experiments and conduct research to validate hypotheses and improve customer experiences.
- Execute Effectively: Lead a scrum team to bring product plans to life, delivering impactful solutions to our customers.
- Be Accountable: Own the success and failures of product experiences, maintaining accountability for both customer and business results.
What you need to bring:
- An undergraduate degree or equivalent, with a preference for candidates with an MBA.
- 8+ years of hands-on software product management experience, particularly in web and mobile applications.
- Heavy consumer-facing experience, including building 0 to 1 products
- Strong technical acumen with experience integrating with multiple third-party systems.
- Proven track record of developing and launching consumer products with significant daily usage.
- Strategic and tactical thinking with the ability to manage ambiguity and drive clarity.
- Resilience and adaptability; you see obstacles as opportunities and value feedback as a tool for growth.
Additional Job Description:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The U.S. national annual pay range for this role is$107300 to $259600
Our Benefits:
Any general requests for consideration of your skills, please