Within the Enterprise Cloud Services organization, our Project & Program Office is focused on the best in class project execution to accelerate S/4 HANA cloud adoption in the market. The Project Office manages the planning and implementation, owns the escalation management during planned project activities too. The Project Lead will work in Enterprise Cloud Services accounts in LAC.
The Project & Program Office Organization has the following priorities:
- Build and operate a world-class, efficient and reliable organization to support our customers' journey toward their next-generation business
- Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis
- Accelerate innovations to the S/4 HANA platform
- Manage system landscape provisioning, application installations, upgrades and migrations
- Perform project management for all ECS Delivery Projects
- Act as the main interface to the customer project team to ensure effective communication
In order to increase our delivery strength, the Project & Program Office Organizationtalented, hands-on experts in application and technology areas, ideally candidates who are interested in the combination of these areas.
What you'll do:
- Act as key contact for all topics around Enterprise Cloud Solutions onboarding phase, ensure a successful landscape transition into SAP RISE
- Collaborate with extended teams (commercial, operations, product support, among others) to onboard customers into the cloud
- The Project Lead manages the provisioning and upgrades of system landscapes in the ECS Private Cloud
- Ability to work under pressure and constantly add value to customer and within organization
What you bring:
- Demonstrate IT Project Management Competences
- Strong business acumen plus technology/solution background
- Process affinity and strong process orientations
- Profound IT backend technology experience
- Experience in performing system owner related tasks
- Experience in working with cross-cultural teams or individuals
- Experience in working with cross-functional teams
- Actively manage project escalations
- Experience in managing SAP release upgrades
- May be required to work on weekends, off-hours, flexibility is a must
- Proactive teamwork is a must
- Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
- Professional experience in managing/ running landscape provisioning, installation, migration and upgrades and minimum 3 years of experience in a customer facing role with excellent command on de-escalating critical situations
Preferred skills
- Good understanding of SAP Cloud solutions
- Network knowledge related to Hyperscalers such as Google, AWS, Azure
- SAP Basis Lead with strong knowledge and hands on experience (desirable)
- Datacenter migration experience (desirable)
Work Experience
- Solid related professional experience in managing / running landscape provisioning, installation, migration and upgrades, and minimum 3 years of experience in a customer facing role with excellent command of de-escalating critical situations
Language skills
- English (advanced/fluent spoken and written)
- Portuguese (a plus)