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RESPONSIBILITIES OF THE POSITION
Contribute text and video-based entries to the online Knowledge Base and monthly customer newsletter
Participate in review and testing of new releases to ensure customer issues are resolved
Deliver customer training and provide technical support to the sales organization
Assist the UniSim® Design Suite Team Leader to develop and implement strong teamwork processes and standards
POSITIONS SCOPE:
This is a global position. The scope will cover the global customer base but with a focus on customers in EMEA.
Travel: 10%, within EMEA region
No. of direct reports: None
ATTRIBUTES / SKILLS REQUIRED / SOUGHT
Strong interest in developing a career in the modelling & simulation field
Excellent problem solving and troubleshooting skills and attention to detail
Excellent verbal and written technical communication & presentation skills
EXPERIENCE / EDUCATION REQUIRED / SOUGHT
Bachelor/Master’s degree in Chemical/Process Engineering or a closely related field
Five years relevant experience – use of simulation tools (UniSim Design, HYSYS, Pro/II, Aspen+, etc.) ideally some industrial experience– some knowledge of refinery processes (separation/reactors) desirable
Strong understanding of thermodynamics, heat & material balances, separation and process regulatory control
Fluent in English; additional languages an asset
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