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JPMorgan Head Complex Fraud Investigations - VP 
United Kingdom, Scotland 
932286110

29.06.2024

As the Head of our Complex Fraud Investigations team you will report to the Head of Complex Fraud and Quality and lead our Edinburgh based team of Fraud Investigators. You will work within Fraud Operations supporting our UK bank and internationally as we grow. This is a dynamic role where you will utilise your Operational and Fraud experience to protect our customers and the Bank. You will be accountable for the Complex Fraud operations team in location, focused on delivering an effective control environment, whilst optimising our efficiency whilst focusing on making the team a great place to work.

Key Responsibilities Include:

  • Responsible for the overall management, coordination and maintenance of Complex Fraud Investigations team, including oversight of processes and controls
  • Direct the study and establishment of new and revised systems and procedures
  • Accountable for meeting financial targets
  • Lead cross-site / function projects
  • Ensure assigned area(s) are adequately staffed and all personnel are trained and developed
  • Work with peers throughout the Bank to develop, enhance and implement business strategies
  • Build external relationships in functional area

Required qualifications, capabilities and skills:

  • Relevant in-depth experience in Operational Leadership, ideally in Fraud related roles managing teams of equivalent size
  • Experience working with, Controls/ Operational Risk Management at a large, complex banking organizations in an Operational setting
  • A strong track record of managing relationships at a senior level
  • Proven management skills, including the ability to identify and develop new talent and to think and act strategically
  • Able to work independently in a dynamic environment of change, challenge and multiple deadlines and priorities, high attention to detail
  • Excellent communication skills, including active listening and the ability to capture and deliver key takeaways from engagements in writing
  • Ability to perform under pressure and to manage competing priorities under tight deadlines

Preferred qualifications, capabilities and skills:

  • Detailed understanding of Fraud Operations within Banking
  • Demonstrable understanding of banking regulations, ideally with a Fraud focus