JPMorgan Senior Loan Servicing Professional-Syndicated Loans 

United States, North Carolina, Charlotte 

931796517

As a Loan Servicing Associate II in Wholesale Lending Services (WLS), you will provide operational support on syndicated and bilateral loans for the largest and most sophisticated corporate loan transactions in the market. You will have direct contact with borrowers, lenders and business partners, where you will deliver excellence in the servicing experience with high levels of satisfaction.

Job Responsibilities

• Provide deal origination and execution support to Asset Based Lending (ABL) deal teams as the primary loan servicing contact for internal/external clients for issues and resolutions.
• Administer excellence in the customer experience for both internal and external customers
• Provide feedback to deal structuring team on operational market trends and any operational feasibility
• Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable
• Perform quality control on new deals, restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy
• Oversee loan activity (funding, re-pricings, payments) as instructed by the client in accordance with credit agreements
• Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions
• Reconcile daily funding and payment activity to account for all daily cash transactions, initiate and reconcile automated funds movement, monitor and escalate past due principal, interest, & fees

Required qualifications, capabilities and skills

• 5 or more years of Commercial or Asset Based Lending operations experience
• 3 or more years of demonstrated exceptional Client Service experience
• Knowledge of reading and interpreting syndicated or bilateral credit pre/post-close agreements
• Excellent Written/Verbal Communication skills
• Proven ability to collaborate with multiple stakeholders
• Strong Analytical Thinker who can identify connections between various pieces of data and systems while quickly articulating client impact
• Strong Organizational skills with ability to function efficiently in a high volume, fast-paced, deadline-oriented environment while maintaining service level agreements
• Proficient in Microsoft Office applications with strong Excel skills
• Highly motivated self-starter

Preferred qualifications, capabilities and skills

• Thorough understanding of how ABL Treasury Products work such as Cash Dominion, Sweeps and Operating account work.
• Loan IQ experience