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Key Role Details
Full-time new hires for this role will start as a cohort in a rotational program in August 2025.
This role is a full-time associate position within a two-year rotational program, designed as a career accelerator to foster the next generation of leading talent.
Rotations occur at the one-year mark and allow for hands-on experience in two distinct roles.
Associates who participate in this program may choose to remain in their final role placement upon completion of the program or explore other opportunities at Capital One.
Participation in the program requires that you are located in the continental United States with in-person attendance at your assigned location, in accordance with Capital One’s
Basic Qualifications
Currently has, or is in the process of obtaining, a Bachelor’s degree or higher with an expectation that you will complete your most recent full-time degree program by August 2025 or earlier.
Preferred Qualifications
Currently has, or is in the process of obtaining, a Bachelors or higher in Interaction Design, or Communication Design, or Human-Computer Interaction, or Computer Science (with Human-Computer Interaction focus), or in a design-related field or closely related discipline
Graduate degree in Interaction Design, or Human-Computer Interaction, or Design with experience as a UX practitioner
At least 2 years of experience with standard digital design tools (Sketch, Figma, Adobe Illustrator, Adobe Photoshop, Omnigraffle, Balsamiq, Axure)
A Design Portfolio that demonstrates experience working on projects from discovery through implementation & iteration
Design Development Program Associate - 2025
As a Designer on the Experience Design team, you’ll work closely with other designers, strategists, developers, product managers, and data analysts to further our understanding of how people interact with their money. You'll find opportunities to advocate for the needs of the over 65-million Capital One customers as well as our rich and diverse associate community, leading human-centered design work from discovery through implementation & iteration.
About the Design Development Program:As a member of our two-year, Design Development Program (DDP), you'll explore different roles, teams, and design projects while zeroing-in on the career that's right for you. Conceived as a career accelerator to foster the next generation of leading talent, the Design Development Program provides the framework to develop world-class design skills and gain a comprehensive understanding of end-to-end data, product, and service design. In order to help develop your design skills, you will rotate to a second role the summer following your start date.
You’re a great fit for this role if you are:
A skilled worker. You obsess over things like taps, content, and form fields to create experiences, services, and products that are deeply satisfying. You understand that in a landscape where behavior and expectations are rapidly evolving you always need to be asking why.
Human centered. You have empathy and curiosity about those who may be impacted by your work, and have demonstrable experience identifying, articulating, and incorporating user needs into your design decisions.
A simplifier. You take the complex and communicate it – both visually and in presentations – as simply and clearly as possible. You’re able to cut through the noise to understand what’s important and inspire that clarity in others.
A systems thinker.As you translate user needs and requirements into elegant solutions for complex problems, you’re not just thinking about the task at hand but also about how your design choices scale and fit within larger established systems and patterns.
Collaborative. You enjoy working on agile teams with other designers, marketers, product managers, and engineers to collectively define the best solutions. You understand that it’s more important to get there together than to shine.
Passionate. You are driven to design beautiful experiences that impact people’s lives. You make it your business to know as much as you can about the people who engage with or use our products & services and stay up-to-date on the latest design trends and techniques.
Have a can-do attitude. You’re proactive and excited to produce awesome work. No task is too small or large for you. You are able to work alone or with partners to problem solve and develop clear action and execution plans for a task, keeping your manager informed of progress. You display a positive attitude and are excited to share your ideas with the team as well as listen to those of others.
A storyteller.You’re able to develop clear and persuasive stories about your work that you share with a wide range of audiences, including business partners and stakeholders.
Detail oriented. You’re proud that you’ve thought through every permutation of your designs, making the development process smooth sailing. Your production files are word and pixel perfect.
Flexible. You know that projects can adjust at the drop of a hat so you’re adaptable and welcome change.
An ideal candidate would possess:
Exposure to stakeholder management including relationship building with internal & external partners
Excellent problem-solving skills with an ability to analyze situations, identify existing or potential problems and recommend solutions
As a part of the Design Development Program, you will:
Advocate for and be the voice of the customer in our design and development process
Collaborate with data analysts, product managers, and other designers on research, strategy, ideation, design, and testing of new product concepts
Present research findings and design concepts with various audiences from sophisticated design experts to non-designers
Exercise our values of humanity, simplicity, and ingenuity throughout your work
Translate user needs, style guides, technology and business requirements into elegant design solutions
Here’s what we’ll offer:
A fun and challenging role on two awesome teams
Placement opportunities across the Design organization
A second role at the 12-month mark in the Program to provide diverse experiences in UX, Visual, Service, Research, Content or Strategic Design
Ongoing professional and personal training; including networking opportunities and mentorship
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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