Wells Fargo Lead Control Management Officer - Wholesale Operations 

United States, North Carolina, Charlotte 

930839305

About this role:

Successful candidates will be articulate and possess a demonstrated leadership capability; they will be impressive in their inter-personal effectiveness and with regard to their accomplishments. It requires a leader with strong relationship management, influencing, vision and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement and output.

In this role, you will:

• Provide alignment to one or more coverage areas across Wholesale Operations Shared Solutions (WOSS) including but not limited to: Quality Assurance, Reconciliation Utility, Third Party, Risk Programs and other lines of businesses supported for by the WOSS teams

• Partner with the Wholesale Operations Accountable Executive, Control Executive, RAU owners and BCMs to identify RCSA Risk and Control rationalization opportunities

• Work with Wholesale Operations Accountable Executive, Control Executive, RAU owners and BCMs to implement strategies to meet organizational measures of performance (ORKRI); in addition, identify areas to calibrate and automate

• Leading cross Wholesale Operations Shared Solutions prioritized control assessments

• Collaborate with BCMs in support of RCSA and Issues Management governance and oversight

• Partner with business control managers and the business to maintain the business process inventory

• Conduct risk assessments to evaluate the adequacy and effectiveness of policies, procedures, processes, systems, technology and internal controls

• Support of the inventory of business processes, internal testing, audit, regulatory engagements outputs and the integration with RCSA, EBCE, Trigger Events, and other core control functions as applicable

• Collaborate with Wholesale Operations managers on control design, implementation, and monitoring

• Assessing control weaknesses and operational risk incidents (OREs) using methods such as root cause analysis

• Review controls for deficiencies and associated remediation (e.g., procedures gaps, rewriting control design and performance rationales to meet standards, rewriting MCR rationales to standards

• Manage RCSA triggers, including the assessment of RCSA.

• Conduct risk assessments to evaluate the adequacy and effectiveness of policies, procedures, processes, systems, technology, and internal controls

• Collaborate with Wholesale Operations to identify, open, monitor, close and validate all Issues, according to policy

• Control Development: Control Documentation, control evaluation, control implementation and monitoring

• Continuously engage in discussions with operations partners on strategy, industry trends, organizational changes, and new/modified markets, systems, products and services, to determine impact and identify and remediate risk control issues across all risk types

• Contribute to team coverage of engagements such as internal audits, external exam and other control reviews. Ensure Operations awareness and preparations as applicable

• Monitor, measure, evaluate, and report impact of decisions and business controls to the relevant business group and enterprise function

• Lead the strategy and resolution of highly complex current and emerging risks requiring in depth evaluation across multiple areas or the enterprise, as well as good understanding of data management and other operational risks

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Advanced Microsoft Office (Excel and PowerPoint) skills.

• Knowledge and understanding of risk applications i.e. Shared Risk Platform (SHRP) and Service Now (SNOW)

• Knowledge and understanding of internal controls and internal control policy

• Experience with RCSA, risk/control identification and assessment, and enterprise risk frameworks

• Strong domain knowledge of Investment banking operations is desirable

• Ability to synthesize data and/or observations from a variety of, often disparate and unconnected, sources, deliver succinct summaries (both verbal and written), and enact responses quickly

Job Expectations:

• Ability to travel up to 10% of the time

• This position offers a hybrid work schedule

• Ability to work at one of the posting locations

• Relocation is not offered for this role

Posting Locations:

• Charlotte, NC

• New York, NY

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.