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SAP Solution Advisor Senior Specialist - AI Customer Advisory Lead 
Japan, Ota 
930241675

Yesterday

KEY RESPONSIBILITIES

Core priorities and tasks are as follows:

01 GTM Strategy & Demand Generation

· Localise & refine AI sales motions for Japan to build a strong and helpth AI Pipeline as well as AI influenced BTP / BDC Pipeline.

· Cascade and communicate the GTM strategy to Solution Areas, Black Belts & Japan leadership. Acts as a multiplier in the market unit, also working closely with the partner ecosystem org and partners directly.

02 Deal Progression

· Conduct cost-benefit analyses and develop business cases to support AI investment decisions with Value Advisory teams.

· Leverage the latest Business AI demos, and as facilitator, presenter and storyteller, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences

03 AI Adoption

· Implement a structured approach for gathering and analyzing customer feedback post-implementation to drive continuous improvement in AI solutions and services

· Work closely with the Customer Reference, Account Enterprise Architect (EA), Solution Area CSPs and Global AI teams to identify accounts adopting AI willing to turn into lighthouse AI references, with a focus on Joule & Premium AI

04 Thought Leadership and Enablement

· Serve as a subject matter expert on AI technologies, trends, and best practices. Stay up to date with the latest advancements in AI and identify opportunities to translate hype into business outcomes.

· Co-own the enablement content & delivery for AI in Customer Success together Japan Market Unit CBO, MD and Regional Business AI Head

· Coach and fine tune the AI messaging for the Japan leadership team to influence AI pipeline at various forums.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

· Senior level (10+ years) with significant experience driving complex deals and a strong record of achievement in business development and GTM execution.

· Understands SAP Business AI strategy and portfolio on the business level; some degree of technical understanding of AI is a plus.

· Deep experience of customer AI-focused engagements.

· Innovation Track Record: Drives operational innovation based on a deep understanding of customer and organizational landscape & business factors.

· Transformation: Track record of translating transformations and strategy into operational execution proven by measurable business success (top line or bottom line)

· Record of building strong and loyal customer and partner relationships that translate to measurable business outcomes.

Leadership Competencies:

· Leads with expertise and an innovation mindset.

· Leads a matrixed team through vision, engagement, competency, and influence. Well respected both internally and externally.

· Optimistic outlook and agile mindset. Quickly addresses challenges and leads and inspires through adversity.

· Has executive presence and credibility. Effectively interacts with CxOs.

Behavioural Competencies:

· Customer Focused. Result oriented.

· Agile, with a proven ability to work under pressure with extreme flexibility.

· Displays high IQ and EQ.

· Communicates clearly and effectively – both in written and spoken form.

· Innovates, experiments & incorporates new approaches to put Customers First.

· Well networked internally and externally.

· Promotes a culture of trust, feedback, transparency, informed risk- taking and execution excellence.

· Bachelor’s Degree or equivalent accreditation required; Master’s Degree or MBA Preferred.


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