Responsible for daily/weekly/monthly reconciliation of ICG/GCG/Internal accounts of various products assigned by the team-head
Follow up/Escalate with responsible business units on outstanding breaks according to internal procedure
Respond to customer enquiries in a timely and professional manner
Report SLA and/or other risk control breaches to the team-head for timely investigation and escalation
Strictly follow SOPs in daily/weekly/monthly reconciliation
Participate in self-paced online training or organized classroom training to up-scale one's technical skills
Adhere to Citi Code of Conduct and information security policies
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
2-4 years relevant experience in account reconciliation, Finance, Operations in a financial institution preferred
Consistently demonstrates clear and concise written and verbal communication skills
Proficient in Microsoft Office with an emphasis on MS Excel
Self-motivated and detail oriented
Service oriented with a distinct team-work attitude and ability to attend to details at work
Able to work under pressure
Education:
High School diploma or equivalent
Operations - Transaction ServicesReconciliation and Proofing