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Salesforce Principal Solution Engineer Marketing Cloud 
Australia, New South Wales, Sydney 
928921187

24.04.2025

Job Category

Job Details

Are you someone who…

  • Gets excited by amazing technology, especially AI, and the opportunity to transform a business?
  • Is passionate about creating groundbreaking solutions that leverage the power of AI?
  • Capable of solving business problems for companies that are looking to increase sales, make productive marketing decisions and improve operational efficiencies?
  • An engaging presenter capable of delivering compelling content to all levels of the organisation?

Your Responsibilities: a bit about you

  • Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to digital marketing, to then develop a solution and roadmap for the success of the customer.
  • Build: Showcase through software demonstrations and rapid prototyping how connected experiences come to life with the Salesforce Marketing Cloud. This includes the delivery of executive-level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
  • Deliver: Deliver an engaging and coherent presentation that connects complex technology to C-level audiences with persuasive story-telling. No dancing required, occasionally some jazz-hands help though.
  • Learn: Stay up-to-date on product development and roadmap, industry trends, and industry news. Sounds easy, it’s not.

Requirements:

  • Experience: 10+ years of experience in solution engineering, with a strong focus on marketing technology and customer engagement solutions, including at least 5 years as a domain expert in personalisation, loyalty, or Martech.
  • Proven track record of driving ACV growth through Martech solution selling, with a focus on personalisation and loyalty for Enterprise customers.
  • Strategic Vision: Ability to develop and articulate a strategic vision for leveraging Marketing Cloud capabilities to drive business outcomes and enhance customer experiences.
  • Thought Leadership: Demonstrated ability to provide thought leadership in the marketing technology space in particular focusing on Loyalty programs and Personalisation, influencing industry trends and best practices through presentations, white papers, or participation in industry events.
  • Cross-Functional Collaboration: Proven experience working collaboratively with cross-functional teams, including sales, product management, and customer success, to deliver comprehensive solutions that meet client needs.
  • Enterprise Expertise: Previous experience as an Enterprise Specialist Solution Engineer for a CRM company or similar technology
  • Technical Proficiency: Strong technical understanding of data-driven solutions and the ability to design high-level architecture that meets business needs.
  • Industry Knowledge: Experience in B2C industries such as Retail or Financial Services, with a solid grasp of B2B/B2C marketing dynamics, competitive landscape, and industry trends.
  • Exceptional Presentation Skills: Excellent presentation abilities, with a talent for storytelling that captivates and informs stakeholders at all levels.
  • Creative Problem Solver: A self-starter who is highly creative and capable of leading and prioritizing effectively in dynamic environments.
  • Communication Skills: Solid verbal, written, presentation, and interpersonal communication skills to facilitate collaboration and problem-solving within teams.
  • Team Collaboration: Ability to work both independently and as part of a team to address technical challenges across varied environments.

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