Support the development and implementation of key sales and delivery operations initiatives in partnership with the Central Support Team
Analyze sales and delivery metrics (e.g., order fulfillment, delivery timelines, customer satisfaction) to guide decision-making and pinpoint areas for optimization
Coordinate resources, establish clear timelines and deliverables, and delegate tasks to ensure smooth execution across teams
Assist in executing critical operational initiatives, such as inventory management, delivery scheduling, and customer handover processes
Collect and share actionable feedback with stakeholders and the Central Support Team, conducting post-project reviews to identify process enhancements
Collaborate with regional teams to uphold quality standards, address operational bottlenecks, and escalate issues when necessary
Occasionally visit delivery centers or sales locations to assess operations, ensure adherence to standards, and provide insights to the Central Support Team
What You’ll Bring
Sales, Service, or Delivery experience, with exposure to sales or delivery operations preferred
Ability to juggle multiple projects and meet deadlines in a fast-paced environment
Strong written and verbal communication skills paired with a results-driven work ethic
Proven ability to foster collaborative relationships and work effectively with cross-functional teams
Familiarity with Tesla’s sales and delivery systems, tools, and reporting platforms
Willingness to travel occasionally and adapt to flexible working hours as needed