As a Senior Lead, Travel Intelligence on the Consumer & Business Intelligence (CBI) Team, you’ll drive the analytical views and storytelling focused on the travel industry, including airlines and hotels, through the lens of our internal data. CBI is a new organization that leverages internal data to generate unique insights related to consumers and small businesses. As a member of a new team, your adaptability, flexibility, comfort with ambiguity, and creative problem-solving skills will be key to your success. You will report to the Chief Economist with the following responsibilities:
Job Responsibilities:
- Drive agenda to establish the team as a premier source of intelligence and insights for the travel industry
- Define key business segments for long-term analytical monitoring (such as luxury travelers) and develop near-term deep dives (on topics such as emerging seasonal or geographic trends)
- Define metrics that need to be produced to support execution against the agenda and keep us at the forefront of travel intelligence and analytics
- Author internal and external reports on topics/segments related to travel
- Present research and findings to a variety of internal/external audiences
- Contribute analytical views and talking points in support of investor relations and external affairs
Required Qualifications, Capabilities and Skills:
- Minimum of 8 years of relevant experience in consumer/business finance, economics, analytics, or related field
- Minimum of 3 years of experience specific to travel industry (ideally in airlines and/or hotels)
- Advanced analytical mindset; you love digging into the data and defining what it tells you
- Excellent writing and communication skills, with the ability to translate complex data into actionable insights for diverse audiences, including executives and multiple stakeholder groups
- Exceptional problem-solving skills and ability to adjust to evolving business and financial climate
- Creative and proactive thinker that can identify issues, develop innovative solutions, and drive projects forward in the absence of established processes or detailed instructions