The perfect fit for this role will be someone with a strong aptitude towards data and financial analytics, a strategic problem-solving mindset, proven exposure to process re-engineering with experience in financial service and/or consulting. He/She should be able to work effectively in situations where problem/information may be unclear and should be able to probe to drive decision making with senior stakeholders
Responsibilities:
- Responsible for leading/supporting and executing CitiLean projects to solve for critical business problems that delivers financial and non-financial benefits
- Responsible applying CitiLean Methodology to identify, analyze and resolve complex business problems
- Ability to Interface with business, key stakeholders, champions & reengineering leadership. Proactively communicates with senior leadership to drive project outcome/success
- Translate management priorities and strategies into potential project targets/goals
- Lead/Drive fact based review of current state, identify pain points and conduct data analysis to validate root causes
- Develop approach and work with cross functional teams to conduct current state assessment and drive future state process decision making with project Owners/sponsors
- Run project workshops, pilots, and other delivery activities to drive project outcomes.
- Educate teams in CitiLean tools, techniques, and principles.
- Work with cross-business teams to ensure communication is effective and achievements are communicated in a streamlined fashion.
- Conduct training for senior staff in CitiLean tools, techniques and principles via workshops and formal training sessions.
- Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits.
- Use all Lean Levers to develop Target State Operating Model that drive Client Experience, Process Efficiency, Revenue enhancement and/or Optimizes Controls
Key Cultural Fit:
- You are entrepreneurial, and thrive in environments with a blank canvas that will allow you to flex your intellectual muscle to contribute to building a strategy from the ground up
- You have a passion for solving problems , and are always on the lookout for “what’s new”
- You are naturally gifted at thinking of ways to “do things better, faster, smarter”
- You work well in high-pressure situations, and consistently deliver under tight time constraints while delighting your stakeholders
- You can challenge Status quo and influence leadership to decision making
- You can work across boundaries to fill the gaps, and drive accountability for yourself and others
Job Skills/Qualifications:
- Minimum of 8+ years total work experience (ideally with deep experience in financial services)
- Minimum 5+ years of re-engineering/consulting experience including use of project management and analytical tools and delivery of training
- Proven experience of leading projects end-to-end, from scoping to implementation
- Experience working with emerging technologies would be ideal
- Strong data analytics capabilities especially cost analysis and internal/external benchmarking
- Ability to work effectively with senior managers and with large teams across countries, functions and businesses
- Understanding of the drivers of value including the ability to size and prioritize large scale initiatives across businesses and functions
- Strong communication skills and the ability to structure logical analysis in presentations
- Excel and PowerPoint skills are key
- An understanding of Citi's businesses, the major strategic issues and the senior management landscape would be beneficial but is not required
- Highly motivated, organized and methodical
- Logical, analytical and rational thinker
- Demonstrated team player
Educational Level:
- Bachelor's degree, MBA (desirable but not required)
- Process re-engineering / Lean Certification (Desirable)
- Project Management / PMP Certification (Desirable)
Yes, 25% of the time
Time Type:
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