Uber Rider Operations Manager Saudi Nationals 

United States, West Virginia 

926052077

What You Will Do

• Own and Drive Growth Initiatives: Lead strategic projects to boost demand by leveraging data and market insights.
• Global and Long-Term Strategy: Drive global initiatives and develop long-term strategies for sustained growth and operational excellence.
• Optimize Rider Journey: Oversee and enhance the entire rider journey, ensuring operational efficiency, increased engagement, and reduced churn.
• Leverage Data & Insights: Analyze rider segments and behaviors to tailor experiences and drive continuous improvement.
• Identify Growth Opportunities: Identify partnerships and opportunities that drive growth, working with external partners to secure deals and foster collaboration.
• Enhance Platform Capabilities: Collaborate with central and product teams to enhance platform features and technical solutions based on rider needs.
• Performance Monitoring: Track and analyze key metrics to assess performance, adjusting strategies to optimize growth and experience.
• Stakeholder Collaboration: Build and maintain relationships with internal teams and external partners to ensure alignment on strategies and goals.

-Day to Day

• Bring your analytical A-game: You'll build project plans and case studies to better understand trends, provide useful insights, and track the productivity of initiatives to ensure we're driving toward the best possible outcomes.
• Build insightful reports and presentations to communicate business performance & strategic opportunities.
• Creative thinking and problem-solving: Deep dive into our biggest marketplace and core experience challenges and navigate high-touch issues through critical thinking and ideation.
• Lead initiatives: You’ll lead initiatives, strategies, and processes and work with other operations teams across the world to grow strategic and long-term opportunities.
• Stakeholder management: You’ll have to build strong relationships with external partners to understand their processes and seamlessly integrate them with the Uber platform

What You'll Need

• Bachelor’s Degree
• Minimum 1-2 years of experience in a similar role
• Fluent in English
• Data-first problem solver with strong Excel/data management
• Strong verbal and written communication skills and capacity to manage internal and external stakeholders

Bonus Points If

• Experience in strategy, operations, user research, and project management
• Strong attention to detail, a history of delivering high-quality output,
• Experience taking initiative in a constantly changing work environment; resilience to overcome challenges and deliver during fluid conditions.
• Analytical skills and data-driven decision-making; fluency in SQL is a plus.
• Penchant for problem-solving. The right person is energised by problems and loves to obsess about the details.
• You're a self-starter and collaborator. Everywhere you go, you can't help but flex and stretch your critical thinking, pitching in as needed, but also knowing when to take control and lead a conversation with an engineer, a product manager, or a fellow operations team.
• Speed, resourcefulness, and go-getter attitude. This team moves fast and usually operates in new spaces. You pick up things fast and run with them.
• Ability to distil complex data into simple and digestible takeaways for team members, managers, and senior leaders.
• Superior organisational skills and great follow-through on tasks

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .